We are sorry to hear you're not happy with your Vali piece, but no problem at all.

You can submit a return request below, simply click on the link to start the process and our customer service team will then respond to you via email with a Return Merchandise Authorization (RMA). Fill in the returns form and return the parcel to our warehouse for processing. Before sending any returned items you must start a return request online as you will need an RMA number. Any parcels received without an RMA will not be accepted. Click HERE to view our returns policy